If there’s anything that you need to clarify, feel free to reach out to the team. Whatever the reason, get in touch with a customer care team of a chosen casino to get an update. If it takes more than that, there might be a few issues like regulatory changes that need to be taken care of first. Redemptions are processed on a daily basis and can take up to 2 weeks to get everything sorted out.
You may also want to contact them if you notice some inaccuracy or typo. Our customer support team can advising you if your deposits aren’t showing up in your account. Make sure you know your device’s specs, so they can easily help you determine the root of the problem. If you have troubles with software installation like crashes and glitches, that’s the best time to contact a support department.
Here are the most common concerns that the support department can assist you with: What Type of Questions Can the Support Team Help You With? We aim to ensure that you play without any interruptions and worries. We take pride in providing 24/7 customer support to help those who have any issues with our platform.
